To be the most customer-oriented online shopping company offering extraordinary one-stop shopping experience, and best value to our customers.
Preserve and strengthen Filipino family values by enabling families from all over the world to continue to provide for their families in the Philippines through a complete and convenient online shopping venue for their loved ones;
Provide the highest quality products and services aimed at achieving customer satisfaction in every delivery, demonstrating a sense of warmth, friendliness, individual pride and company spirit;
Establish long term partnership with our suppliers and business partners;
Promote the personal and professional development of our employees;
Maximize value for all stakeholders in the company.
Customer Service Excellence: Providing products and services that consistently meet the demands and expectations of our customers;
Innovation and Technology: Believing that growth comes from looking at opportunity through the eyes of customers and all those we serve, we will seek innovative ways and techniques to bring meaningful and productive change into the organization;
Integrity and Honesty: Committed to the highest ethical standards, demonstrating honesty and fairness in every aspect of our business.
BayanMall Spirit: Recognizing that every team member brings unique backgrounds, skills, and talents, we will foster an environment of caring individuals, enthusiastically working as one team to achieve the goals of the company;
Charity: In serving our global Filipino communities, we aim to share the rewards of our efforts and give back in meaningful ways.
BayanMall primarily aims in helping Filipinos who are living and working abroad in meeting the needs of their family here in the Philippines. This is the first and only company that provides a mall like shopping venue where they can buy groceries or other necessities for their families as if they were here in the Philippines themselves.
Bayan Mall assures the safety, security, accuracy and on-time delivery of all the items purchased by its clients doing online shopping on its site. It caters to the processing of these orders and the delivery in a matter of three (3) to five (5) working days, thus, abiding with its commitment that in such a duration, all item/s purchased by its clients will be delivered to or picked up by their families in good and perfect condition.